Privacy Policy

Last Updated: January 2024

1. Introduction

Ole Hickory Tech ("we," "our," or "us") operates the Lima Charlie mobile application (the "App"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our App. We are committed to protecting your privacy and ensuring transparency about our data practices.

2. Information We Collect

We collect only the information necessary for the App to function properly. The information we collect includes:

  • Name: Your full name or preferred name for account identification and personalization within the App.
  • Email Address: Your email address for account creation, authentication, login purposes, and important communications related to your account.
  • Phone Number: Your phone number for account verification and, if you opt-in, for SMS notifications related to App functionality.

We do not collect any other personal information, and we do not track your location, browsing history, or any other data outside of what is explicitly stated above.

3. How We Use Your Information

We use the information we collect solely for the following purposes:

  • To create and manage your account
  • To authenticate your identity when you log in
  • To provide and maintain the App's functionality
  • To send you important notifications related to your account or the App (only if you have opted in for SMS notifications)
  • To respond to your inquiries and provide customer support

We do not use your information for any other purposes, including advertising, marketing, or analytics beyond what is necessary for App functionality.

4. Information Sharing and Disclosure

We do not sell, rent, or trade your personal information to third parties.

We do not share your information with advertisers, marketing companies, or data brokers.

We may disclose your information only in the following limited circumstances:

We will not share or sell your mobile information with third parties for promotional or marketing purposes.

  • Legal Requirements: If required by law, court order, or governmental authority, we may disclose your information to comply with legal obligations.
  • Service Providers: We may share information with trusted service providers who assist us in operating the App (such as hosting services), but only to the extent necessary for them to perform their services. These service providers are contractually obligated to protect your information and use it only for the purposes we specify.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred, but we will notify you of any such change in ownership.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you with the App's services. If you delete your account, we will delete or anonymize your personal information, except where we are required to retain it for legal or regulatory purposes.

7. Your Rights and Choices

You have the following rights regarding your personal information:

  • Access: You can request access to the personal information we hold about you.
  • Correction: You can update or correct your personal information through the App's settings or by contacting us.
  • Deletion: You can request deletion of your account and personal information at any time.
  • SMS Opt-Out: You can opt out of SMS notifications at any time by replying "STOP" to any SMS message or by adjusting your preferences in the App settings.

To exercise any of these rights, please contact us using the information provided in the Contact section below.

8. Children's Privacy

The App is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

10. No Advertising

The App does not display advertisements. We do not use your information for advertising purposes, and we do not partner with advertising networks or data brokers.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Ole Hickory Tech
Email: contact@olehickorytech.com
For more information, visit our Contact page.

12. Consent

By using the Lima Charlie App, you consent to the collection and use of your information as described in this Privacy Policy. If you do not agree with this policy, please do not use the App.